Crypto exchange Bitstamp to charge inactive accounts a fee

Quick Take

  • Bistamp is charging certain inactive users a 10 euro fee, the firm said
  • The change comes amid a steep decline in cryptocurrency trading volumes.

As the cryptocurrency market weighs on trading volumes, Bitstamp is charging inactive customers a fee to make up for costs.

The firm said in a blog post published Friday that the new inactivity fee would impact customers with balances below $200 who have not traded, deposited, or staked on its platform in the last 12 months. The inactivity fee would charge such users 10 euros. 

It is set to go into effect on August 1 and will not apply to US users. 

"The majority of Bitstamp’s customers are not affected by the Inactivity Fee," Bitstamp said. "Nobody loves fees (we don’t either!) but keeping inactive accounts on the books is a cost, and in order for us to continue providing great services to all our customers, we made the hard decision to implement the Inactivity Fee."

Most exchanges make money from fees on trading volumes, which have dropped precipitously alongside the price of cryptos since the beginning of the year. 

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Data from The Block shows that volumes across exchanges have declined from $2.2 trillion in May 2021 to approximately $622 billion in June. 

Crypto exchanges, which have heavily relied on trading fees as a primary source of revenue, are looking to expand their revenue base to diversify their business.

Coinbase, for instance, has been testing a new subscription service dubbed Coinbase One, while other exchanges like Kraken have expanded into staking. 


© 2023 The Block. All Rights Reserved. This article is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice.

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Frank Chaparro is Host of The Scoop podcast and Director of Special Projects. He also writes a biweekly newsletter. Chaparro started his career at Business Insider, where he specialized in the intersection of digital assets and Wall Street, market structure, and financial technology. Soon after joining Business Insider out of Fordham University, Chaparro was interviewing top finance and tech executives, including billionaire Mark Cuban, “Flash Boys” star Brad Katsuyama, Cboe Global Markets CEO Ed Tilly, and New York Stock Exchange President Tom Farley. In 2018, he become a sought after reporter in the crypto world, interviewing luminaries such as Tyler Winklevoss, the cofounder of Gemini, Jeremy Allaire, the CEO of Circle, and Fundstrat head Tom Lee. For inquiries or tips, email [email protected].