Infrastructure • March 1, 2023, 11:01AM EST
Published 2 hours earlier on
UPDATED: March 1, 2023, 8:55AM EST
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Kraken tops crypto exchange anonymous customer support test: ACX

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Quick Take

  • Customer support at the top 25 centralized crypto exchanges was anonymously surveyed by ACX International.
  • Overall scores were ranked based on six assessment categories: support channels, KYC verification, language coverage, response times, product knowledge and customer focus.