Startups • July 11, 2023, 9:45AM EDT
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Crypto-focused VC leads seed round in AI customer support startup

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The Block

Quick Take

  • AwesomeQA, an automated customer support firm, raised $2.8 million in web3 seed funding.

Crypto-focused investment firm North Island Ventures led a seed funding round of $2.8 million for a startup called AwesomeQA that uses AI to automate answers to user questions in Discord and Telegram channels.

Other funds in the crypto space participated including Coinbase Ventures and Uniswap Labs Ventures.

The automated customer support service plans to use the new funds to expand its team and improve its custom trained AI models. It also provides customer support to over 60 web3 companies, including AAVE, Dune and Scroll.

"Customer support will play a pivotal role in onboarding and retaining the next billion web3 users," the company stated.

The company plans to "evolve into the operating system for communities, offering businesses a seamless platform to build, support, and grow their communities with the assistance of AI."


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