MetaMask stops working as Infura suffers another service outage

Quick Take

  • An Infura service fault has caused MetaMask to stop working for the majority of users.
  • Ethereum gas fees have tumbled as a result of the outage.

Update 12:30 pm ET: Infura has announced that the problem has been solved with full functionality returning to its RPC services.

Crypto web wallet MetaMask is currently not working for users due to a service outage on Infura, an Ethereum infrastructure provider.

“We are aware of an outage of some of our ETH1, Palm, Optimism, Polygon, Filecoin and Arbitrum API endpoints. At the moment, the outage is limited to the listed components, which are temporarily unavailable. We are currently investigating to pinpoint a root cause and remediate,” according to an update on Infura's status page on Friday. 

Further updates on the status page show that Infura developers have identified the root cause and are working on a fix.

Infura is MetaMask’s default remote procedure call (RPC) provider. In the crypto space, RPC providers serve as an interface for the likes of MetaMask to interact with the blockchain, which in this case is Ethereum.


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Ethereum gas fees have fallen rapidly as a result of the Infura outage. Data from shows transaction fees tumbling from about 100 gwei ($6) to about 20 gwei for instant transactions since the issue became known.

Other RPC providers like Alchemy and Pocket Network have not reported any outages as of the time of writing.

Infura suffered an outage in November that had an even wider impact, forcing crypto exchanges to temporarily pause ether withdrawals.

This story has been updated with Infura announcing a fix to the problem.

© 2023 The Block. All Rights Reserved. This article is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice.

About Author

Osato is a news reporter at The Block as part of the crypto ecosystems team that focuses on DAO governance, staking, blockchain layers, and DeFi. He was previously a news reporter at Cointelegraph. Based in Lagos, Nigeria, he enjoys crosswords, poker, and attempting to beat his Scrabble high score. Follow him on Twitter at @OsatoNomayo.