Bitfinex suffered 'minor' phishing attack, will notify affected users

Quick Take

  • Bitfinex disclosed today that a ‘minor’ information security incident allowed a hacker to access some “partial, incomplete, and stale” data from its customer support system.

Bitfinex suffered a 'minor' information security attack in which a hacker was able to access "partial, incomplete and stale information," according to a press release from the company. The hacker or hackers allegedly phished a customer support with "limited access to supporting tools and helpdesk tickets."

According to the release, the hacker was unable to breach any core systems and user funds were unaffected by the attack. Bitfinex says affected users will be notified, though most of the affected accounts were "empty or inactive." The company also says it's planning to work with law enforcement in order to track down the attacker. 


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About Author

Zack Abrams is a writer and editor based in Brooklyn, New York. Before coming to The Block, he was the Head Writer at Coinage, a Web3 media outlet covering the biggest stories in Web3. The story he co-reported on Do Kwon won a 2022 Best in Business Journalism award from SABEW. Other projects included a deep dive into SBF's defense based on exclusive documents and unveiling the identity of the hacker behind one of 2023's biggest crypto hacks — so far. He can be reached via X @zackdabrams or email, [email protected].


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