FINRA says 70% of crypto communications it reviewed violated rules

Quick Take

  • FINRA found some common themes in a sweep of its member firms, including false statements that crypto functioned like cash or cash equivalents, according to a report released on Tuesday. 

A top watchdog overseeing brokerage firms and exchange markets says 70 percent of communications about crypto may have violated its rules to be fair and balanced with the public. 

The Financial Industry Regulatory Authority, or FINRA, found some common themes in a sweep of its member firms, including false statements that crypto functioned like cash or cash equivalents. It also saw comparisons of crypto to other assets such as stocks and misrepresentations that federal securities laws or FINRA rules applied to crypto, according to a report released on Tuesday. 

FINRA, which is overseen by the Securities and Exchange Commission, began the sweep in November that was tasked with reviewing member firms' communications with retail customers related to crypto and crypto services. 

Specifically, FINRA analyzed 500 retail communications to see whether the firms were compliant with its rules that require broker-dealer communications with the public to be "fair and balanced" and prohibit claims that are "exaggerated, promissory, unwarranted or misleading," FINRA said a handful of firms in the exam had most of the potential violations. 

Crypto growth 


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"With the growth in this market and increased interest in crypto assets, the potential harm caused by problematic communications has also increased … [I]n order to have enough information to evaluate a crypto asset investment or service, communications need to clearly describe its risks and features,” Ira Gluck, senior director in FINRA's advertising regulation department, said in a statement. 

FINRA reviews written communications such as print ads, but also "anything from a 90-minute podcast by the firm or a 15-second spot during the Super Bowl" Gluck also noted during a FINRA episode posted on Tuesday. 

Regulatory agencies, including the SEC and the Commodity Futures Trading Commission, have also turned their focus to crypto over the years. Just this past year, both agencies levied enforcement actions against large crypto exchanges and firms.  

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About Author

Sarah is a reporter at The Block covering policy, regulation and legal happenings. Before, Sarah was a reporter with CQ Legal writing about securities regulation, which is where she first started reporting on crypto. Sarah has also written for The Bond Buyer and American Banker, among other finance-related publications. She graduated from the University of Missouri and earned a degree in print and digital journalism. Sarah is based in Washington D.C., and is an avid coffee lover. You can follow her on Twitter @ForTheWynn.


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