FTX claims portal goes live, allowing creditors to submit their claims

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Quick Take

  • FTX’s claims portal allows customers from all over the world to file a claim.

Failed cryptocurrency trading platform FTX has launched a customer claims portal. This lets individual clients access their account information and then file a petition that will be included in the company’s Chapter 11 bankruptcy proceedings, according to the site.

The portal is for customers who had accounts with FTX.com, FTX.us, Blockfolio, FTX EU, FTX JP and crypto exchange Liquid. Last month, a U.S. court said customers should file their claims by September 29. 

"You will be directed to the Kroll Restructuring Administration platform to confirm your balances as of the Petition Date, and, if necessary, submit an electronic proof of claim,” the portal's instructions said.

It appears customer account balances are being calculated as of November 11, 2022.


Disclaimer: The former CEO and majority shareholder of The Block has disclosed a series of loans from former FTX and Alameda founder Sam Bankman-Fried.

© 2025 The Block. All Rights Reserved. This article is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice.

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AUTHOR

RT Watson is a senior reporter at The Block who covers a wide array of topics including U.S.-based companies, blockchain gaming and NFTs. Formerly covered entertainment at The Wall Street Journal, where he wrote about Disney, Netflix, Warner Bros. and the creator economy while focusing primarily on technological disruption across media. Previous to that he covered corporate, economic and political news in Brazil while at Bloomberg. RT has interviewed a diverse cast of characters including CEOs, media moguls, top influencers, politicians, blue-collar workers, drug traffickers and convicted criminals. Holds a master's degree in Digital Sociology.

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To contact the editor of this story: Tim Copeland at [email protected]

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