FTX claims portal goes live, allowing creditors to submit their claims

Quick Take

  • FTX’s claims portal allows customers from all over the world to file a claim.

Failed cryptocurrency trading platform FTX has launched a customer claims portal. This lets individual clients access their account information and then file a petition that will be included in the company’s Chapter 11 bankruptcy proceedings, according to the site.

The portal is for customers who had accounts with FTX.com, FTX.us, Blockfolio, FTX EU, FTX JP and crypto exchange Liquid. Last month, a U.S. court said customers should file their claims by September 29. 

"You will be directed to the Kroll Restructuring Administration platform to confirm your balances as of the Petition Date, and, if necessary, submit an electronic proof of claim,” the portal's instructions said.

It appears customer account balances are being calculated as of November 11, 2022.

Disclaimer: The former CEO and majority shareholder of The Block has disclosed a series of loans from former FTX and Alameda founder Sam Bankman-Fried.

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